At dwg228 we treat your personal data with the same seriousness we bring to every other part of our platform. This policy explains exactly what we collect, why, and how it is protected.
This Privacy Policy governs how dwg228 collects, processes, and protects personal data submitted by users of the platform at https://dwg228.cam. By creating an account or using our services, you acknowledge that you have read and understood this policy. If you do not agree, please discontinue use of the platform immediately.
Throughout this Privacy Policy the following defined terms apply:
dwg228 acts as the data controller for all Personal Data collected through the platform. We determine the purposes and means of processing Personal Data in accordance with this Privacy Policy and applicable international data-protection standards.
Our platform is operated under an international gaming licence and is based offshore, outside Indonesian jurisdiction. Notwithstanding this, we voluntarily align our data-handling practices with globally recognised privacy principles, including transparency, data minimisation, purpose limitation, and the right of access.
dwg228 serves users who are residents of Indonesia and at least 21 years of age. Your Personal Data is transferred to and stored on servers outside Indonesia. By using our services, you consent to this international transfer, which is carried out with appropriate safeguards to protect the security and confidentiality of your information.
dwg228 collects only the data that is necessary to operate the platform, verify user identity, process payments, and comply with regulatory requirements. We do not collect data beyond what is reasonably required for these purposes.
When you create an account on dwg228, we collect:
To comply with anti-money laundering obligations and to verify your age and identity, we may request:
All deposit and withdrawal activities through dwg228 generate transaction records including:
Important: dwg228 does not store full credit card or debit card numbers on its servers. Payment card transactions, where accepted, are routed through PCI-DSS compliant third-party payment processors who apply their own security and privacy controls.
The following data is generated automatically through your use of the platform:
To operate the platform securely and to detect fraudulent behavior, we automatically collect:
When you contact customer support or send us emails, we retain:
dwg228 processes Personal Data only for the specific purposes described below. We do not use your data for purposes incompatible with those disclosed in this policy.
| Purpose of Processing | Data Categories Used |
|---|---|
| Account Creation & Management — Register and maintain your user account, authenticate login attempts, verify unique identity. | Registration data, username, password hash, email, mobile number. |
| Identity & Age Verification (KYC) — Confirm you are at least 21 years old and a resident of Indonesia, prevent duplicate accounts and fraud. | KYC documents (ID, proof of address, selfie), date of birth, full name. |
| Payment Processing — Facilitate deposits and withdrawals via Indonesian bank transfers and e-wallets, reconcile transactions. | Bank account numbers, e-wallet IDs, transaction amounts, timestamps. |
| Provide Gaming Services — Enable sports betting, live casino, slots, and lottery gameplay; settle bets; award winnings; apply bonus terms. | Gameplay data, betting history, account balance, bonus eligibility. |
| Responsible Gaming — Enforce age restrictions, apply deposit and loss limits, process self-exclusion requests, identify problem gambling patterns. | Responsible gaming settings, gameplay frequency, bet sizes, support communications. |
| Customer Support — Respond to inquiries, resolve technical issues, handle disputes, provide assistance in Indonesian and English. | Support tickets, live chat transcripts, email communications, account details. |
| Fraud Prevention & Security — Detect unauthorized access, prevent bonus abuse, identify collusion, monitor for money laundering. | IP address, device fingerprint, gameplay patterns, transaction anomalies. |
| Legal Compliance — Maintain records for audit, respond to lawful requests from authorities, enforce Terms & Conditions. | All data categories as necessary for legal obligations. |
| Marketing & Communication — Send promotional offers, bonus notifications, and platform updates (opt-out available). | Email address, mobile number, language preference, game preferences. |
dwg228 processes your Personal Data under the following legal grounds:
dwg228 retains Personal Data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory obligations.
After the applicable retention period expires, Personal Data is securely deleted or anonymised such that it can no longer identify you.
If you self-exclude from dwg228, your exclusion record is retained permanently even after the exclusion period expires. This allows us to honor your request if you attempt to re-register in the future and ensures we can enforce responsible gaming protections.
dwg228 does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. We share data only under the limited circumstances described below.
We engage third-party service providers to perform functions on our behalf, including:
All service providers are bound by contractual obligations to protect your data and may process it only for the specific purposes we instruct.
We may disclose Personal Data if required by law or legal process, including:
In the event dwg228 undergoes a merger, acquisition, sale of assets, or other business restructuring, your Personal Data may be transferred to the successor entity. You will be notified of such transfers via email or prominent notice on the platform.
dwg228 does not share your email address, mobile number, or other contact details with third-party advertisers or marketing agencies. Promotional communications you receive come exclusively from dwg228.
dwg228 uses cookies, web beacons, and similar tracking technologies to operate the platform, personalize your experience, and analyse usage patterns.
Cookies are small text files stored on your device by your web browser. They allow the platform to remember your login session, preferences, and activity across multiple visits.
Most web browsers allow you to control cookies through browser settings. You can block or delete cookies, but doing so may impair platform functionality, particularly login and session management. For instructions on managing cookies, consult your browser's help documentation.
dwg228 takes the security of your Personal Data seriously and implements industry-standard technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction.
While dwg228 implements robust security measures, you are responsible for maintaining the confidentiality of your account credentials. Never share your password with anyone. If you suspect unauthorized access to your account, contact [email protected] immediately.
dwg228 respects your privacy rights and provides mechanisms to exercise the following rights in relation to your Personal Data:
You have the right to request a copy of the Personal Data we hold about you. This includes registration details, KYC documents, transaction history, and gameplay records. Requests are fulfilled within 30 days.
If your Personal Data is inaccurate or incomplete, you may request that we correct or update it. Some information (e.g., name, date of birth) can be updated through your account settings; other changes may require identity verification.
You may request deletion of your Personal Data, subject to legal exceptions. dwg228 must retain certain data for regulatory compliance (e.g., transaction records, KYC documents) for the retention periods specified in section 6.
You may request that we limit processing of your Personal Data in certain circumstances, such as when you contest the accuracy of the data or object to processing based on legitimate interests.
You may request that we provide your Personal Data in a structured, commonly used, machine-readable format for transfer to another service provider, where technically feasible.
You may object to processing based on legitimate interests or for direct marketing purposes. To unsubscribe from marketing communications, click the "Unsubscribe" link in any promotional email or contact customer support.
To exercise any of these rights, contact our Data Protection team at [email protected] with the subject line "Data Privacy Request." We will respond within 30 days and may require identity verification before fulfilling your request.
dwg228 strictly prohibits use of the platform by individuals under 21 years of age. We do not knowingly collect Personal Data from minors.
Our age-verification procedures include date-of-birth checks during registration and KYC document verification. If we discover that a user is under 21, we will immediately suspend the account, void all bets, and return any deposited funds (minus winnings) to the payment source.
If you are a parent or guardian and believe your child has provided Personal Data to dwg228, contact us immediately at [email protected] so we can take appropriate action.
dwg228 reserves the right to modify this Privacy Policy at any time to reflect changes in our data-handling practices, legal requirements, or platform functionality. Updates will be posted on this page with a revised "Last Updated" date.
If we make material changes that significantly affect how we process your Personal Data, we will notify you via email or prominent notice on the platform at least 14 days before the changes take effect. Continued use of dwg228 services after the effective date constitutes acceptance of the revised policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
If you have questions, concerns, or requests regarding this Privacy Policy or our data-handling practices, please contact our Data Protection team:
Our customer support team operates 24 hours a day, 7 days a week in WIB timezone. We aim to respond to privacy-related inquiries within 48 hours for general questions and within 30 days for formal data subject requests.
Last Updated: January 2026
This Privacy Policy is effective as of January 1, 2026, and applies to all users of the dwg228 platform.
We disclose exactly what data we collect, why we collect it, and how long we retain it. No hidden data-harvesting, no selling your information to third parties.
TLS encryption, password hashing, database encryption at rest, regular security audits, and strict access controls protect your personal and financial data.
Access, rectify, delete, or port your data. Object to processing. Withdraw consent. We honor your privacy rights with clear processes and reasonable response times.
We collect only what is necessary to operate the platform and comply with legal obligations. No excessive profiling, no unnecessary tracking.
Data is retained only as long as needed for operational or legal purposes, then securely deleted. Retention periods clearly stated for each data category.
Strict 21+ enforcement through KYC verification. We do not knowingly collect data from minors and immediately act if underage access is detected.
Our customer support team is available 24/7 to answer questions about data protection, privacy rights, and account security. Read our other policy documents for a complete understanding of your relationship with dwg228.